Shipping and Return Policy

Thank you for choosing our clothing business! Here are the details of our shipping policy:

  1. Processing Time: Free shipping applies to orders with a subtotal of $60 or more, excluding any applicable taxes or discounts. We strive to process and ship all orders within 1-3 business days from the date of purchase. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

  2. Shipping Methods and Carriers: We offer various shipping methods to ensure flexibility and convenience for our customers. The available options and carriers will be presented during the checkout process. We work with reliable shipping partners to ensure timely and secure delivery of your order.

  3. Shipping Destinations: We currently offer shipping to addresses within [list of countries/regions]. If your location is not included, kindly contact our customer support team for alternative solutions.

  4. Shipping Costs: Shipping costs are determined based on the destination, weight, and dimensions of the package. The shipping fees will be calculated and displayed at checkout before finalizing your order.

  5. Tracking Orders: Once your order is shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment and estimated delivery date. Please allow some time for the tracking information to be updated by the carrier.

  6. Delivery Times: Delivery times may vary depending on the shipping method selected and the destination. Estimated delivery times will be provided during the checkout process. Please note that unforeseen circumstances such as customs delays or weather conditions may impact delivery times and are beyond our control.

  7. Order Issues and Returns: If you encounter any issues with your order, such as damaged items or incorrect sizing, please contact our customer support team within 48 hours of receiving the package. For detailed information about returns, exchanges, and refunds, please refer to our dedicated Returns & Exchanges policy.

We strive to provide a seamless and enjoyable shopping experience for our customers. If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team.